Digital Strategy
Planning &
execution
How we can help:
Digital Strategy
We are here to help your team prioritize actionable strategies and tactics that can improve business today, as well as to build long-term strategic plans that will drive long term growth.
We’ll lead workshops with your teams to define, prioritize and align on the business vision and strategy.
Outputs of the process include a documented strategic plan with high level requirements, and a prioritized roadmap to achieve your company’s short and long term goals.
Think of us as an extension of your team. We’re here to help with the execution, too: with strategic project leadership, operational and organizational support.
Customer Experience
Customers are at the core of a successful strategy. Understanding your key customer journeys, pain points, and preferences is a vital part of your strategic planning and design process.
We will assess the customer experience, and make prioritized recommendations to ensure that strategies are executed flawlessly across every touchpoint of the customer experience- reducing friction points and increasing performance and retention.
What’s the right balance between automation and authentic connection? Getting this one right is pivotal to customer loyalty. If this is something you’re grappling with, we can help.
Fractional Leadership
25+ years building, leading and growing Omni-channel and digital commerce businesses for retail, B2B and CPG companies, ranging from boutique pure players to $1B+ companies and corporations.
- P&L management
- Organizational planning
- Brand & content optimization
- Customer Experience
- Process improvement
- Program leadership
- Customer Service Improvement
- Site optimization
- Leading change
How can we help you move faster?
Digital Leadership on call
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Jess Jackson Consulting 